Customer Success Intern [Poland]


 
Company Description


EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by powerful technology and an international team of experts. EcoVadis’ sustainability scorecards provide companies with actionable insight into their environmental, social and ethical risks.

EcoVadis offers an exciting opportunity to grow your career while positively impacting the sustainability practices of companies around the world.

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Learn more about our team and culture on ecovadis.com/careers.

Ask your questions directly to our employees on the insiders platform!


Job Description


About the role

Your primary responsibility will be to provide operational management of customers’ EcoVadis programs in support of the Customer Success (CS) Team. Your tasks will include (but will not be limited to):

  • Maintenance of CSM business unit reporting tools, dashboards and reports (via EcoForce, Excel, and other tools)
  • Aligning with stakeholders to ensure tools support operational requirements
  • Data analysis and preparing presentations
  • Supporting internal projects contributing to creation of new processes or formalization and standardization of existing ones
  • Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere

Qualifications
  • Full proficiency in English is a must
  • Excellent communication skills (both written and verbal)
  • Strong skills in Google Suite and MS Office, especially Excel skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and organize/ integrate large amounts of information into concise presentation) and PowerPoint, ability to use Salesforce would be a plus
  • Effective time manager able to effectively prioritize in a fast-paced environment
  • Creative problem solver with strong attention to detail
  • Ability to work well in an international and multicultural environment
  • Demonstrated ability to pick up new skills proactively
  • Passion about sustainability topics would be a plus

Additional Information


Beginning:
ASAP

Full time Internship

Location: Warsaw

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office hub in the heart of Warsaw. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas, enjoy a panorama of Warsaw or visit our lovely terrace.

EcoVadis will support you with all the necessary office equipment, holidays in line with Polish labor law, optional (fully covered or co-financed) health care and life insurance, Multisport card, French or Polish classes as well as a lunch card. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!


Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major)

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