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The O'Callaghan Collection consists of 4 high standard hotels in the heart of Dublin city and 1 in Gibraltar.
We have a fantastic new vacancy for Reservations Agent.
Reporting to the Reservations Manager, as the Reservations Agent, you will be the first point of contact for guest’s bookings for bedrooms, dealing with queries and selling the hotel facilities.
Key Duties and Responsibilities
- Manage Guests reservations, ensuring that their needs and wants are met with a professional manner.
- Provide details of hotel facilities, offer Best Available Rates for the guests preferred dates giving options of the room types available.
- Excellent attention to detail.
- Ability to prioritize in a fast paced environment while providing exceptional customer service.
- Experience with Opera is preferable.
You will have worked in a similar role for a minimum of 1 year and be looking for your next challenge.
At O'Callaghan Collection, we have a team that cares about our customers and about each other, that show determination to always do their best, take accountability for their actions and take pride in their work and demonstrate a great pride in the hotels.
We offer the following benefits in addition to pay that is above minimum wage
- Free use of the fully equipped gym at The Mont
- Your Birthday off
- Enhanced holidays with service
- Rewards programme
- Refer a friend - €500 reward
- Discounted room stays - friends and family
- Discounted F B when you are a guest in any of our hotels
- The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
- Tax saver for travel tickets
- Bike to work scheme and a safe place to leave your bike.
If you believe you have what it takes, apply today.
Make this the place to stay. For you and our guests.
About Us
The O’Callaghan Collection is a small family owned group of hotels with four in city centre Dublin and one in Gibraltar. We are proud of the uniqueness of each of our hotels and of the people that work in them. We care about our employees and our guests, and always take accountability to deliver a great job every day, delighting customers with great service and personality – we want you to be you when you are at work and to. At OCC, we are a determined bunch – working in hospitality can be a challenge and we relish that every day!
Having four hotels in Dublin city centre makes us a unique opportunity for those looking to develop a career in hospitality. We offer training that will support your aspirations and having four hotels with very unique styles gives you the opportunity to learn, develop and be the best that you can be. Make O'Callaghan Collection the foundation for your career.
